Privacy Policy

1. What data do we process?

Depending on the form you complete and the services you request, we may process the following categories of personal data:

• First and last name;
• Phone number;
• Email address;
• Company name;
• The service you are enquiring about;
• The message sent through the contact form;
• Any other information you choose to share with us voluntarily.

2. Why do we use your data?

Personal data is processed exclusively for legitimate purposes, such as:

• contacting you in response to a request you submitted;
• providing a consultation or information about the services requested;
• preparing commercial offers and partnership proposals;
• communicating about Artmarketing projects and services;
• improving the experience of using the website;
• complying with the legal obligations applicable to us.

3. Legal basis for processing

We do not use your data for automated decision-making or profiling that produces legal or similarly significant effects.

Your personal data is processed based on one or more of the following legal grounds:

• your consent;
• taking steps prior to entering into a contract;
• the performance of a contract;
• compliance with legal obligations;
• the legitimate interests of Artmarketing, provided such interests do not override your rights and freedoms.

4. Who may access your personal data?

Access to your personal data is restricted to authorized Artmarketing employees whose job responsibilities require such access.

Where necessary, personal data may also be shared with trusted service providers, such as IT support, web hosting, email service providers, or other contractual partners acting on our behalf, all of whom are required to maintain the confidentiality and security of your personal data.

Artmarketing does not sell or disclose your personal data to third parties for marketing purposes.

5. Data retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with applicable legal requirements.

Personal data submitted through this website may be retained for up to three (3) years from the date of the last interaction, unless a longer or shorter retention period is required by law.

After the applicable retention period expires, your personal data will be securely deleted or anonymized.

6. Your rights

Subject to applicable legislation, you have the right to:

• be informed about how your personal data is processed;
• access your personal data;
• request the correction of inaccurate or incomplete data;
• request the deletion of your personal data where permitted by law;
• request the restriction of processing;
• object to the processing of your personal data;
• request data portability where applicable;
• withdraw your consent at any time without affecting the lawfulness of processing carried out before the withdrawal;
• lodge a complaint with the competent personal data protection authority.

7. Data security

Artmarketing implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, disclosure, or accidental or unlawful destruction.

8. Cookies and web analytics

This website uses cookies and similar technologies. Strictly necessary cookies keep the site working and allow forms to be submitted; they cannot be disabled. Analytics and marketing cookies are only set after you consent through the banner shown on your first visit.

Depending on your choice, we may use:

• Google Analytics 4 and Google Tag Manager (Google Ireland Limited) — aggregated website usage statistics;
• Microsoft Clarity (Microsoft Ireland Operations Limited) — heatmaps and anonymized session recordings, to improve usability;
• Google Ads and Meta (Facebook/Instagram) — advertising campaign measurement and relevant ads.

9. Withdrawing consent

You can change or withdraw your cookie choice at any time via the "Cookie settings" link in the site footer. Withdrawal does not affect the lawfulness of processing carried out beforehand. You can also delete cookies directly in your browser settings.

10. Contact information

If you have any questions regarding this Privacy Policy or wish to exercise your rights relating to the processing of your personal data, you may contact us at:

VA GMS GROUP SRL

IDNO: 1023600017569

Registered Office: MD-6511, Anenii Noi District, Botnărești Village, Republic of Moldova

Email: office.artmarketing@gmail.com

Phone: +373 68 849 912